Frequently Asked Questions

Will there be someone on-site to help me learn the game?

We have certified pickleball coaches available, however, they are only available through private bookings. More information coming soon on how to get a private lesson!

How do I signup for an event or reserve a court?

All Crossroad Pickleball events and reservations are completed through the CourtReserve app. There will likely not be an employee onsite, so please use the app!

How do I get into the building?

When you reserve a court time or sign up for an event, you will be given a code through the CourtReserve app. This code will allow you in the building 15-mintues before your scheduled time. Entering the building before your time is strictly prohibited and if violated, could result in termination of your membership or ineligibility for future reservations.

Can children come with me to watch or play?

Children under 15 years of age are not allowed in the facility unless you reserved a court via the CourtReserve app.

Can I cancel my membership?

Absolutely! However, we cannot guarantee that your membership cost will be the same amount in the future.

Can I pause my membership?

At this time, you cannot pause a membership.